FitnessPhoenix, AZ75 days engagement

Ironclad Fitness

Scaling a single-location gym into a member-acquisition system.

Leads
+187%
Return
3.9x ROAS
Timeline
75 days
Engine
Smart Stack

The Challenge

Where they started.

Ironclad was filling classes through word of mouth but had no scalable acquisition system. Their lead form converted poorly, trial sign-ups rarely showed up, and there was no follow-up after a missed visit.

Our Approach

The system we built.

01

Member-Focused Site

Rebuilt the site around the member journey with class previews, trial offers, and trainer-led storytelling.

02

AI Front Desk Agent

Deployed an AI agent that answers membership questions, books trials, and handles cancellations 24/7.

03

Trial-to-Member Automation

Built a 14-day automated nurture flow with SMS, email, and personal trainer touchpoints.

04

Performance Meta Ads

Launched local awareness and trial-conversion campaigns optimized weekly with creative testing.

Before & After

The numbers behind the growth.

Verified results
Metric
Before
After
Δ
Trial Sign-ups
37
106
+187%
Trial-to-Member Rate
22%
48%
+118%
Meta ROAS
1.6x
3.9x
+144%
New Members / Month
8
27
+237%

3x more new members per month

Trial-to-member conversion more than doubled

Fully automated front-desk and follow-up

"The system books our trials and follows up better than we ever could manually. It just works."
Derek ColeOwner, Ironclad Fitness