Scaling a single-location gym into a member-acquisition system.
The Challenge
Ironclad was filling classes through word of mouth but had no scalable acquisition system. Their lead form converted poorly, trial sign-ups rarely showed up, and there was no follow-up after a missed visit.
Our Approach
Rebuilt the site around the member journey with class previews, trial offers, and trainer-led storytelling.
Deployed an AI agent that answers membership questions, books trials, and handles cancellations 24/7.
Built a 14-day automated nurture flow with SMS, email, and personal trainer touchpoints.
Launched local awareness and trial-conversion campaigns optimized weekly with creative testing.
Before & After
3x more new members per month
Trial-to-member conversion more than doubled
Fully automated front-desk and follow-up
"The system books our trials and follows up better than we ever could manually. It just works."